Levenhuk.com » Terms and Conditions
Terms and Conditions
We have several payment options: credit card, Google Checkout, Amazon Pay, PayPal and other methods of payment.
When paying with your credit card, rest assured that no extra charges will be applied. Once you have placed the order and filled in your credit card details, we will contact you for order confirmation. Only then the credit card will be charged. We accept payment via Visa, MasterCard and American Express. If a credit card authorization fails, we will notify you immediately so that you can contact your bank.
Paying with online payment processing services such as PayPal and Google Checkout has its known advantages: the payment goes through as fast as the credit card payment. We are using the simplified version of electronic commerce transactions. Once you have placed the order, we will contact you for order confirmation.
To pay over the phone, please call us at 800-342-1706 from 6:00am–2:30pm EST Mon-Fri.
For international orders, we can only accept payment by PayPal or by bank transfer.
Please note that Bank of America charges a $30 service fee for wire transfers. Moreover, your bank may also request additional charges for a bank transfer. These fees are to be paid by customer.
No Sales Tax applies on orders shipped outside of Florida. Florida residents are subject to 7.0% Sales Tax in accordance with state laws.
We have a 45-day return policy. If you are not happy with your purchase, please return it to us in its original packaging and make sure to enclose the original product box inside the transportation box in order to avoid any damage. Please be aware that products that have been damaged during the post-purchase period (scratched, broken, not fit for further retailing) as well as incomplete products’ packages (missing accessories, etc.) will not be accepted.
The amount of you purchase will be refunded. Shipping fees are not refundable. If the return is due to defective products, you may be compensated for the return shipping.
A Return Authorization (RA) Number must be obtained in advance of return. Call Levenhuk at 800-342-1706 or contact us by e-mail or mail to receive the RA number to be displayed on the outside of your shipping container.
None of the information you provide about yourself is shared with any third parties except to the extent necessary for processing your order (for example, we inform shipping company of your shipping address, but the email address remains undisclosed).
Shipping Options and Charges
Free Standard Shipping on $100+ orders within the continental US, delivery normally takes 4-5 business days.
You can choose faster shipping options at additional charge shown at checkout.
Your order will be shipped the same day only if placed before 3 PM EST.
We provide overnight and second day delivery on business days only.
Please note that we are unable to ship to APO or FPO addresses.
International orders can be shipped from another Levenhuk international warehouse with no extra shipping charges. In that case, we may use a different courier service providing similar estimated time of arrival.
Customer is responsible for payment of customs duties, local sales and/or other taxes, if applicable, and such charges may be collected by Customer's shipping company upon delivery. Levenhuk is not responsible for any applicable local taxes or for customs duties imposed in any country other than the United States.
All Levenhuk telescopes, microscopes, binoculars and other optical products, except for accessories, carry a lifetime warranty against defects in materials and workmanship. All Levenhuk accessories are warranted to be free of defects in materials and workmanship for six months from date of retail purchase. This warranty does not cover consumable parts, such as bulbs (incandescent, LED, halogen, energy-saving and other types of bulbs), batteries (rechargeable and non-rechargeable), electrical consumables, etc.
You can find the whole information about Levenhuk warranty on a special page https://www.levenhuk.com/warranty/.
Legal Notices and Trademarks
Use of and access to this site, without limitation or qualification, are subject to the terms and conditions below and laws applicable.
You should assume that all material on the site is protected by copyright unless otherwise noted and may not be used except as permitted in these terms and conditions or in the text of the site.
Your use of the site is at your risk. Levenhuk, Inc. makes no warranties or representations as to its accuracy, and Levenhuk, Inc. specifically disclaims any liability or responsibility for any errors or omissions in the content on the website. Neither Levenhuk, Inc. nor any other party involved in creating, producing, or delivering the site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, or inability to use or access, the site. Without limiting the foregoing, everything on the site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
Features, specifications, and prices of products described or depicted on the site are subject to change at any time without notice.
PLEASE NOTE: You may use only one discount OR one special offer per order. A discount cannot be added to, or combined with, any special offer. All discounts and gifts offered on the website may only be applied to devices, not to accessories, unless indicated otherwise.
Levenhuk, Inc. assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing of the site or your downloading of any materials, data, text, or images from the site.
Levenhuk, Inc. does not wish to receive any product, marketing, advertising, or other ideas that are not covered by issued United States patents. If you send any communications or materials to the site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, all such communications are, and will be treated as, nonconfidential and nonproprietary. Anything you transmit or post may be used by Levenhuk, Inc. for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Levenhuk, Inc. is free to use, without any compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to the site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information.
Levenhuk, Inc. is not responsible for the content of any site linked to or from the website. Your linking to any other site is entirely at your own risk. While Levenhuk, Inc. may provide links on this website to other sites, the inclusion of such links is for your convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content of the site. Levenhuk, Inc. disclaims all warranties, expressed and implied, as to the accuracy, validity, legality, or otherwise of any materials or information contained in such sites.
Although Levenhuk, Inc. may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards and the like on the site, Levenhuk, Inc. is under no obligation to do so and assumes no responsibility or liability arising from the contents of any such communications or for any error, defamation, libel, obscenity, profanity, or inaccuracy contained in any such communication. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic, or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Levenhuk, Inc. will fully cooperate with any law enforcement authorities or court order requesting or directing Levenhuk, Inc. to disclose the identity of anyone posting such materials.
Levenhuk, Inc. may at any time revise these terms and conditions by updating this posting. Since your are bound by these terms and conditions, you should periodically visit this page, by clicking the Legal and Trademark hyperlink at the bottom of the Levenhuk, Inc. Web pages, to review the current terms and conditions.
The trademarks, logos, and service marks (collectively the "Trademarks") listed below are trademarks of Levenhuk, Inc. and/or its affiliates. Any other trademarks used in the site are trademarks of their respective owners. Nothing contained in the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the site without the written permission of Levenhuk, Inc. or such third party owner. Please note that this Trademark list is periodically updated and that neither this list nor its updates are all-inclusive lists of Levenhuk's and its affiliates' trademarks.
For your questions: Contact us